Data Deletion Policy

Last Updated: July 2026

1. Purpose

In accordance with the Google Play Store Data Safety guidelines and our commitment to user privacy, this Data Deletion Policy outlines how users can request the deletion of their personal data and account information from the DMK ecosystem.

2. Data Subject to Deletion

When you request data deletion, we will remove the following information from our active databases:

Personally identifiable information (Name, Phone Number, Email, Address)
App usage data and device identifiers
Saved payment methods (if applicable)

3. Data Retention Exemptions

Please note that we may be legally required to retain certain information for specific periods, including:

Financial transaction records required for tax and accounting purposes.
Telecommunications usage logs required by national regulatory authorities.
Data required to comply with active legal disputes or law enforcement requests.

4. How to Request Deletion

You can request the deletion of your account and associated data through one of the following methods:

Method A: Through the App

Navigate to Settings > Account Management > Delete Account within the DMK App.

Method B: Through the Website

Fill out our dedicated Data Deletion Request Form.

5. Processing Timeline

Once a deletion request is submitted, we will acknowledge receipt within 48 hours. The complete erasure of your eligible data from our active systems and backups will be completed within 30 days of the request validation.